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Q. Does the
computer
need to be
connected to
the
internet?
A.
ScreenSafe
provides an
automated
License
Activation
function if
your computer
is connected
to the
internet. If
you computer
does not
have
internet
access you
will need to
install the
License Key
Manually.
Q. How do I
access the
configuration
screen to
change the
Configuration
Settings?
A. Only the
Fleet
Manager has
access to
change the
ScreenSafe
Configuration
Settings.
Q. I cannot
locate my
install CD,
where can I
get the
Install
Software?
A. As a
Licensed
User you may
log into the
Customer
Area and
download the
Install
Software,
visit:
www.MobilePCManager.com/CustomerArea
Q. I need to
reformat my
computer,
how do I
reinstall
ScreenSafe?
A. You will
need to
contact
Support@MobilePCManager.com
and provide
your
Customer ID
to request a
"License Key
Reset".
Q. I
purchased 5
ScreenSafe
licenses and
now realize
I need more,
can I add
licenses to
my current
account?
A. Yes,
contact
Sales@MobilePCManager.com
or your
Preferred
ScreenSafe
Reseller
for
information
on how to
purchase
additional
licenses for
your
account.
