Support – FAQ
A. Accessing our File FAQs is the fastest way to get answers. This Online Help also has the most accurate information. An email to Support@MobilePCManager.com is routed directly to Tier 2 support which will contact you either via email or a phone call. Our telephone help desk is staffed during normal business hours.
A. As long as you have not re-installed your operating system or formatted your hard drive you will be able to reinstall the software without requiring a key reset from Support. If you have changed either of these you will need to contact support.
A. You will need to contact Support@MobilePCManager.com with your Customer Account ID to request a License Key Reset.
A. No, ScreenSafe requires Windows Operating System (Windows 2000, Windows XP, Windows Vista, Windows 7, Windows 8 or Windows 10).